Success story: How CapitalBox Uses Enable Banking to Deliver Fast, Flexible SME Lending
CapitalBox uses Enable Banking to bring real-time open data into its lending process. What once took days now takes minutes, allowing CapitalBox to make faster, smarter, and more flexible credit decisions. The result: SMEs get quicker access to financing, a smoother customer experience, and the freedom to focus on growth.
About CapitalBox: Digital SME Lending Across Europe
CapitalBox is a leading digital lender serving small and medium-sized enterprises (SMEs) across Europe. Operating in Sweden, Finland, the Netherlands, Denmark, and Lithuania, CapitalBox offers a full suite of flexible financing products, from unsecured loans and invoice financing to credit lines and secured funding, designed specifically to meet the fast-changing needs of modern SMEs. With a fully digital platform and a deep understanding of the SME sector, CapitalBox empowers entrepreneurs to access the capital they need, when they need it, with minimal friction.
The Challenge: Scaling Fast, Flexible SME Financing
Flexibility, support and speed are everything in business financing. For small businesses navigating unpredictable markets, having fast access to funding can mean the difference between growth and stagnation. CapitalBox’s mission is to be the financial partner that helps SMEs move quickly, but legacy processes are usually standing in the way.
As CapitalBox scaled its operations, the need to deliver instant credit decisions became increasingly critical. While larger loan applications could still accommodate manual review, the volume and speed required for smaller, everyday financing demanded a new approach. Traditional methods, like manual document collection, long email chains, and inconsistent formats for bank statements, created delays for customers, friction within the application processes and operational drag for internal teams. In some cases, it could take days—or even weeks—to gather the data required for a credit decision.
The Solution: Real-Time SME Financing with Open Banking Integration
To accelerate decision-making and streamline the onboarding process, CapitalBox turned to Enable Banking to implement a real-time data integration using open banking for business accounts. Through Enable Banking’s PSD2-compliant platform, CapitalBox has access to high-quality transaction data directly from customers' bank accounts. Instead of requesting files manually, customers simply log in and grant permission through a secure interface. From there, CapitalBox instantly integrates and analyses the data. This seamless integration not only reduces friction for SMEs but also allows CapitalBox to automate core parts of its credit scoring, compliance, and fraud prevention processes.
The integration was seamless and collaborative. Enable Banking brought not only the technical capabilities but also a deep understanding of the open finance landscape. Their team worked closely with CapitalBox to develop a solution tailored to the lender’s unique needs, prioritising data quality, speed, and customer experience.
The Results: Faster, Smarter, and More Efficient SME Financing
With Enable Banking, CapitalBox significantly reduced the time required to process applications, cutting what was once a multi-day task down to minutes. The benefits went beyond speed:
Operational efficiency: The time it takes to retrieve and process financial data has been significantly reduced, from days or even weeks to just minutes.
Improved customer experience: Applicants no longer need to upload PDFs or screenshots of bank statements, making the process faster, simpler, and more professional for a smoother journey.
Strengthened customer trust: Eliminating paperwork and endless follow-ups enables fast access to capital exactly when customers need it, fostering a modern and respectful financing process.
Enhanced Decision-Making: Access to real-time data improves data quality and reduces errors, enabling more accurate credit assessments, stronger fraud detection, and better-tailored financing offers.
Stronger partnerships: Enable Banking’s responsive and collaborative approach has empowered CapitalBox to expand its capabilities and maintain a competitive edge.
Increased Team Productivity: Internal teams spend less time chasing documents and more time on value-added tasks such as delivering personalised support and tailored financing solutions.
“Enable Banking helps us access customer data in real-time, which used to take days; now it only takes minutes. It’s not just about speed. It’s about being smarter and more flexible while giving our customers a better experience. Open banking for business accounts has become a critical part of our infrastructure, and Enable Banking has been a fantastic partner: reliable, adaptable, and genuinely invested in our success.” Julija Varneckienė, Chief Operations Officer at CapitalBox
Want to See the Same Results in Your Business? Get in Touch
For other SME lenders looking to enhance their services, Enable Banking offers a compelling solution.
Our dedication to business accounts, extensive regional coverage, and exceptional support make us uniquely capable of meeting the needs of innovative financial institutions like Froda.
If you would like to see how Open Banking can transform your business, get in touch to speak to one of our advisors.